Attitude Survey Questionnaire
Please answer each of the following statements using the following rating scale:
5 = Strongly agree
4 = Agree
3 = Undecided
2 = Disagree
1 = Strongly disagree
# Please answer each of the following question by giving Tick Mark.
1. The company encourages me to offer innovative ideas to improve our performance.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
2. The environment of the workplace is comfortable and safe.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
3. I am treated with respect by management and fellow employees.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
4. How satisfied are you with the training and development of employees?
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
5. How satisfied are you with the employees benefit package?
(a) Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
6. I am in a job that best matches my skills and interests.
(a)Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
7. I feel comfortable suggesting ideas to improve our processes and products.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
8. I can balance the demands of my work life with the demands of my personal life.
(a)Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
9. I feel that the company cares about its people.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
10. The mission or purpose of the company makes me feel my job is important.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
11. I feel comfortable asking my manager questions.
Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
12. Overall, how satisfied are you with working for the company?
(a) Strongly agree (b) Agree (c) Undecided (d) Disagree (e) Strongly disagree
Summary of Attitude Survey Questionnaire (Participated By National Bank Limited, Head Office- 12 Employee)
NO
Questions
Strongly Agree
Agree
Undecided
Disagree
Strongly Disagree
1.
The company encourages me to offer innovative ideas to improve our performance.
3
4
2
2
1
2.
The environment of the workplace is comfortable and safe.
4
5
1
2
0
3.
I am treated with respect by management and fellow employees.
2
4
3
2
1
4.
How satisfied are you with the training and development of employees?
3
5
3
0
1
5.
How satisfied are you with the employees benefit package?
3
3
2
3
1
6.
I am in a job that best matches my skills and interests
4
4
3
1
0
7.
I feel comfortable suggesting ideas to improve our processes and products
2
6
2
1
1
8.
I can balance the demands of my work life with the demands of my personal life
1
7
2
2
0
9.
I feel that the company cares about its people.
0
6
4
0
2
10.
The mission or purpose of the company makes me feel my job is important.
3
4
2
2
1
11.
I feel comfortable asking my manager questions
4
4
1
1
2
12.
Overall, how satisfied are you with working for the company?
3
5
2
2
0
Attitudes: Evaluative statements or judgments concerning objects, people, or events. Attitudes are the feelings and beliefs that largely determine how employees will perceive their environment , commit themselves to intended actions and ultimately behave. Attitudes form a mental set that affects how we view something else ,much as a window provides a framework for our view into or out of a building.
Cognitive component The opinion or belief segment of an attitude.
Affective Component The emotional or feeling segment of an attitude.
Behavioral Component An intention to behave in a certain way toward someone or something.
Job Satisfaction: Job satisfaction is a set of favorable or unfavorable feelings and emotions with which employees view their work.Job satisfaction is an affective attitude a feeling of relative like or dislike toward something. A collection of positive and/or negative feelings that an individual holds toward his or her job.
Attitude Surveys: Eliciting responses from employees through questionnaires about how they feel about their jobs, work groups, supervisors, and the organization.
Measuring Job Satisfaction
Single global rating
Summation score
How Satisfied Are People in Their Jobs?
In general, people are satisfied with their jobs.
Depends on facets of satisfaction—tend to be less satisfied with pay and promotion opportunities.
Measuring Employee Attitude:
Organizations are increasingly interested in retaining right talents while targeting for new talents; measuring employees attitude provides an indication of how successful the organization is in fostering a conducive environment which nurtures great attitude among employee’s towards their Job and company .
Because attitude is basically a psychological state, care should be taken in the effort of quantitative measurement, although a large quantity of research in this area has recently been developed.
The usual measures of employee attitude involve an employee attitude survey with a set of statements using a Likert Technique or scale. The employee is asked to evaluate each statement in term of their perception on the performance of the organization being measured.
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